Privacy Policy

Terms of service

Terms of Service

Effective date: 21 08 2025
Company: PurePatch Ltd
Website: www.purepatch.co.uk
Email: info@purepatch.co.uk

1. Overview

These Terms of Service govern your use of our website and the purchase of our products. By visiting our site or buying from us, you agree to these Terms. If you do not agree, you may not use our website or services.

2. Online Store Terms

  • You must be at least 18 years old, or have the consent of a parent/guardian, to purchase from PurePatch.

  • You agree not to use our products for any unlawful or unauthorised purpose.

3. Products & Availability

  • We aim to ensure that all product information, images, and pricing are accurate, but errors may occur.

  • All products are subject to availability, and we reserve the right to discontinue any product at any time.

4. Pricing & Payment

  • Prices are shown in GBP and include VAT where applicable.

  • Payment is taken at the time of order. We accept major payment methods displayed at checkout.

5. Shipping & Delivery

  • We aim to dispatch orders within 1–2 business days.

  • Delivery times provided are estimates and not guarantees.

  • PurePatch is not responsible for delays caused by carriers or customs.

6. Returns & Refunds

Our Returns & Refund Policy applies to all purchases. Please refer to it for full details on eligibility and process.

7. Personal Information

Your submission of personal information is governed by our Privacy Policy.

8. Limitation of Liability

  • PurePatch Ltd is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

  • Our liability shall not exceed the amount you paid for the product in question.

  • Our products are for external use only. If you have sensitive skin or medical concerns, consult a healthcare professional before use.

9. Changes to Terms

We reserve the right to update or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page for changes.

10. Contact Information

Questions about these Terms should be sent to: info@purepatch.co.uk